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Questions, feedback, or a responsible-play concern — we read every message and reply within 24 hours on weekdays.
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Response Time Within 24 hours on weekdays
Registered Office 50 Church St, New York, NY 10007, United States
Company 64024409
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Support FAQ
I have run out of Barn Tokens. What do I do?
Simply refresh the page — your Barn Token balance resets to 5,000 automatically. A daily top-up also arrives every 24 hours at no cost.
Are there any purchases on this site?
No. Sunset Farm Inn is completely free. There is no way to buy Barn Tokens, unlock premium features, or make any payment. Your card details are never requested.
I have a responsible-play concern. Who should I contact?
Email us at support@sunsetfarminn.com — our Responsible Play Lead, Siobhán Reilly, handles all such enquiries personally. You can also visit our Responsible Play page for the national helpline and direct links to GamCare and BeGambleAware.
The game is not loading. Can you help?
Try a hard refresh (Ctrl+Shift+R / Cmd+Shift+R) or open the site in a different browser. The games work in Chrome, Firefox, Safari, and Edge on any modern device. If the issue persists, email us with the browser and device you are using.